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Updated on: 06/10/2024
ALLNALI PROMINET NATURAL PRODUCTS LLC operates the website www.allnalife.com referred to herein as “the service”
This document provides you with information about our policies regarding the collection, use and disclosure of Personal Data when you use our Service, as well as the choices you have regarding that data.
We collect and use your data to provide you with better service. By accessing and using the Service, you consent to the collection and use of your information as described in this policy. Unless otherwise specified in this Privacy Policy, terms used herein have the same meanings as in our Terms and Conditions, accessible at [link to terms and conditions]
Collection and Use of Information
We collect different types of information for different purposes to provide and optimize our Service.
Types of Data Collected
Personal data
While using our Service, we may ask you to provide us with certain personally identifiable information, such as your name, email address, phone number, and postal address, among others. This personally identifiable information can be used to contact or identify you.
Usage Data
Additionally, we may collect information relating to your access to and use of the Service, known as “Usage Data.” This data may include details such as your device’s Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on each page, unique device identifiers and other diagnostic data.
Tracking and Cookies Policy
We use cookies and similar tracking technologies to monitor the activity on our Service and store certain information. Cookies are small data files which may contain an anonymous unique identifier. These files are sent to your browser from a website and stored on your device. We also use other tracking technologies, such as beacons, tags, and scripts, to collect information, track and improve our Service.
You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to access certain features of our Service.
Examples of Cookies we use:
Session cookies:We use Session Cookies to manage the operation of our Service.
Preference cookies: We use Preference Cookies to remember your personalized settings and choices.
Security cookies:We use security cookies to ensure protection.
ALLNALI PROMINET NATURAL PRODUCTS LLC uses the collected data for various purposes:
To provide and maintain our Service.To inform you about updates to our Service.To allow you to use interactive features of the Service when you choose to do so.To provide customer support.To gather useful data and analysis that will help us improve the Service.To monitor how our Service is used.To identify, prevent and resolve technical issues.
Data transfer
Your information, including Personal Data, may be transferred to and stored on servers or computers located outside of your state, province, country or other jurisdiction where the data protection laws may be different than those in your location.
By accepting this Privacy Policy and providing your information, you are consenting to such transfer.
ALLNALI PROMINET NATURAL PRODUCTS LLC will take all reasonable steps to ensure that your data is handled securely and in compliance with this Privacy Policy. Your personal data will not be transferred to any organization or country without adequate controls in place ensuring the security of your personal information and other data.
Disclosure of Data
Legal Requirements
ALLNALI PROMINET NATURAL PRODUCTS LLC may disclose your Personal Data in good faith if it believes that it is necessary to:
Comply with a legal obligation
Protect and safeguard the rights or property of the Service.Prevent or investigate possible irregularities related to the Service.Protect the personal safety of users of the Service or the general public.Defend against possible legal liabilities.
Data Security
The protection of your data is important to us, but it is important to remember that no method of transmission over the Internet, or method of electronic storage, is completely secure. While we make every effort to use commercially acceptable methods to safeguard your personal information, we cannot guarantee its absolute security.
Service Providers
We may use third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related tasks or to assist us in analyzing the usage of our Service.
These third parties have access to your personal data only to perform these functions on our behalf and are committed to not disclosing or using it for any other purpose.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that entity’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.
Privacy of Minors
Our Service is not intended for persons under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Shipping, Dispatch and Return Policies
Order Processing
All orders are processed within 1-2 business days after receiving payment confirmation.
Orders placed during weekends or holidays will be processed the next business day.
In situations of high product demand, shipments may experience delays. We will inform you if there is a significant delay in the shipment of your order.
Shipping Methods and Costs
We use USPS (United States Postal Service) for all our shipments. We have the following shipping options:
Shipping costs are determined at the time of purchase and depend on the weight of the order and the shipping option chosen.
Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a confirmation text message that will include your tracking number. You can check the status of your shipment on the USPS website using the tracking number provided.
Shipping Areas
Currently, we only ship within the continental United States. We also ship to addresses and PO Boxes.
Return policy
We accept product returns within 7 days of delivery of the product. For a product to be eligible for return, it must be unopened, in its original packaging, and in the same condition as when received. Sale or promotional items are not eligible for return.
Return Process
Refund Request:To initiate a return, please email our customer service team at support@allnalife.com , including your order number and the reason for the return.
Approval:Once your return request is approved, we will send you a return shipping label along with instructions on how and where to send your package.
Return Shipping:Please make sure to pack the product securely and attach the return label we provided. Then take the package to the nearest USPS post office.
Refunds
Once we receive and review your return, we will let you know if your refund has been approved or rejected.
If approved, we will process the refund to your original payment method within 7-10 business days.
Please note that original shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email medium@allnalife.com
Exceptions / Non-Returnable Items
Returns are not accepted on products that have been opened, used or damaged by the customer. Items on special offer or clearance are not eligible for return.
Contact
If you have any questions about our shipping, clearance or returns policies, please feel free to contact us via:
Email: support@allnalife.com
Phone: +1 832 380 8945
Hours of Operation: Monday to Friday, 9:00 AM – 5:00 PM (EST)
We are committed to providing you with the best shopping experience and appreciate your trust in our products.